May 13, 2008
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Shaw-Leslie Library Survey
Shaw-Leslie Library Survey
1. Which of these best describes you?
Student
Faculty
Staff
Community User
2. Which library service or resource are you evaluating?
Reference Assistance
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Circulation Services
Facility (building)
Collection (library materials)
Photocopier
Interlibrary Loan
Reserves
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3. Overall, how satisfied were you with the services/resources you made use of in the library?
Very Satisfied
Satisfied
Neutral
Dissatisfied
4. How courteous was the library staff member?
Very courteous
Courteous
Discourteous
Not applicable
5. If applicable, how helpful was the library staff member who worked with you?
Very helpful
Helpful
Neutral
Unhelpful
Not Applicable
6. How accurate was the information?
Highly accurate
Mostly accurate
Inaccurate
Not applicable
7. Please check all the library resources you used today.
Journal articles
Reserve readings
Books
Reference assistance
Electronic databases
Library instruction
Interlibrary Loan materials requested
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Checked out materials
Photocopier
8. Did you find the resource or information you needed?
Yes
Mostly
Somewhat
No
9. Check the locations where regularly you use the EC Library Resources (including Web pages and online databases).
EC library
On-campus computers
Off-campus Internet connection
10. Please add additional comments about your library experience at EC.
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